Primary Care Team Principles (pdf)

Seven core principles underlying the PCT developed by Seton Family of Hospitals.

RN Care Manager Competencies (pdf)

Seton-developed tool to help assess appropriateness of candidates for position of RN Care Manager.

Case Manager and RN Care Manager Linkages (pdf)

Seton-developed tool to demonstrate the specific job responsibilities of case managers and RN Care Managers and the links between the two.

Primary Care Team Vision Statement (pdf)

Seton’s vision statement for the PCT model.

PCT Professional Practice Model (Based on work by Hansten and Washburn of Promoting Organizational and Individual Excellence)

Seton document that lays out the essential components of the PCT model.

PCT Care Model: Roles and Responsibilities

Detailed description of each staff member’s responsibilities in the Primary Care Team model, from VPs to clinical managers to charge nurses. Developed and provided by Seton Family of Hospitals.

Seton Family of Hospitals Website

The Quest for New Innovative Care Delivery Models

Kimball, B. et al. Journal of Nursing Administration. September 2007. 392-398.

A Practice Model for Safety: The Value of the Experienced Registered Nurse

Batcheller, J. et al. JONA. 2004 (4): 200-205

For any questions not answered by materials provided within this profile, please contact Karen Burkman at kburkman@seton.org or Crickett Chappell at cchappell@seton.org